COVID19 update 25 February 2020 - advice for people returning to the UK from Northern Italy has been updated by the government.
If you develop a cough, flu-like symptoms or a fever please ring 111 and DO NOT go to the surgery or to hospital.
Temporary suspension of booking online GP and Nurse Practitioner appointments
Due to the current Coronavirus situation and following advice from the BMA the Practice has made the decision to temporarily suspend the facility for patients to be able to book GP and Nurse Practitioner appointments through the online system. This is because the online system does not triage patients in the same way as receptionists and the suspension of online booking is a precaution to prevent patients who may be suffering from the Coronavirus presenting at the Practice. We apologise for any inconvenience this may cause but feel that this measure will help to prevent the spread of the virus and protect both patients and staff from possible infection.
Coronavirus UPDATED 13 February 2020
This advice is from Public Health England
The NHS in Derbyshire and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.
Anyone who has travelled to China or places listed above in the last 14 days and develops symptoms of cough or fever or shortness of breath, should immediately:
- Stay indoors and avoid contact with other people as you would with the flu
- Call NHS 111 to inform them of your recent travel to the country
Information for the public is available at gov.uk/coronavirus.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China are currently in isolation.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the GP practice and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus.
Changes to the appointment booking system for GP's and Nurse Practitioners (June 2019)
Due to an increase in the number of patients failing to attend appointments booked in advance the Practice is changing its appointment system so more appointments will only be available to book on the day. The Practice will operate an emergency triage assessment service with a GP or nurse practitioner for patients requiring an urgent medical assessment on the day who are unable to book an appointment.
For information about booking an appointment up to 4 weeks in advance please see here Changes to the appointment booking system June 2019
From July 1st 2019 the surgery will be offering pre-bookable appointments from 7am on Mondays
Extended Hours Service
For details of the High Peak extended hours service please click on our Extended Hours page
- who we are, how we use your information and how to contact our Data Protection Officer
- what kind of personal information we process
- what are the legal grounds for our processing of your personal information (including when we share it with others)
- what you should do if your personal information changes
- for how long your personal information is retained by us
Please click the link to read more
Practice Privacy Notice
CQC Visit March 2018
We are pleased to announce that following a comprehensive CQC inspection in March 2018 we have once again been rated as GOOD in all domains. To read the full report please click the link
Elmwood CQC Inspection Report
The New ‘Health Hub’ Planned For Central Buxton
It is important to note that the Buxton Advertiser article suggests that the 3 GP practices in Buxton “will be involved in the project”.
We have expressed an interest in being involved with this project, however nothing is agreed regarding our future location and there’s some way to go yet!
We look forward to working with our friends at the other practices and other health and social care proviers to help progress the scheme. We will, however, put the best interests of our patients first in making any decisions.
Derbyshire CCG Self Care Policy
Self-care is widely acknowledged as an important solution to managing demand and keeping the NHS sustainable. Supporting people to self-manage common conditions such as coughs and colds could help bring down the 57 million GP consultations each year for minor ailments, a situation which costs the NHS approximately £2 billion and takes up to an hour a day on average for every GP.
Please click the link below for further information.
Derbyshire CCG Self Care Policy
EXCELLENT - Patient Experience Survey Results
Patient Experience Survey Results
We are thrilled to report that we have improved again this year and these are our best ever results. Thank you for your support.
Citizens Advice Bureau
A Citizens Advice advisor is available at Elmwood by appointment each Thursday afternoon. This report shows how they can help.
CAB GP Report 2018-2019
Free WiFi Available At Elmwood Surgery
You can now access free WiFi at Elmwood Surgery. Look for network NHS WiFi then go to your browser and follow the prompts.
Patient Participation Group
Our meetings are held approximately every three months and are held at either the surgery or Buxton Methodist Church, everyone welcome! For more information about the group, including dates of future meeting please contact the PPG administrator at the surgery or email firstname.lastname@example.org
Date of next meeting: TBC
District Nurse Team
The District Nurse Team are located at the Cavendish Hospital. To contact them please telephone 01332 564 900
Hospice at Home
This is a new service to provide care for patients with life-limiting illnesses, who are experiencing difficulties, who wish to be supported in the comfort of their own home.
Please see the link in the Self Referral Information found at the bottom of the home page.
Dementia Support Worker
We now have a Dementia Support Worker attached to Elmwood.
For more information please see the links in the Self Referral Information
We value your feedback. After an appointment with us, please give your feedback via the "Friends and Family Test" on the website or by completing the slip available at the surgery. Thank you.