2017 NHS GP Survey
Great news! The 2017 NHS GP Patient Survey shows that Elmwood has improved in the two headline categories: 93% of our patients think the surgery is good/fairly good compared to 88% in 2016 and 88% would recommend the practice to others compared to 78% in 2016. The staff here are constantly trying to improve services for patients and respond to their needs and it is gratifying that the survey results show we are heading in the right direction. Full survey details can be found here 2017 NHS GP Survey
We now have our own Twitter feed @ElmwoodSurgery
EXCELLENT - Patient Experience Survey Results 2015/2016
Patient Experience Survey Results
We are thrilled to report that we have improved again this year and these are our best ever results. Thank you for your support.
CITIZENS ADVICE BUREAU
A Citizens Advice advisor is available at Elmwood by appointment each Thursday afternoon. This report shows how they can help.
Waiting room information screens
We now have 2 new screens in our waiting room which will show healthy living advice, surgery news and updates and a call system for the GP's and Nurses.
Free WiFi Available At Elmwood Surgery
You can now access free WiFi at Elmwood Surgery. Look for network NHS-CSN-Public then go to your browser and click "Connect". There is no charge for this service.
Patient Participation Group
Our meetings are held approximately every three months and are held at Buxton Methodist Church from 1.30pm - 3.30pm (on the Marketplace), everyone welcome! For more information about the group please contact Samantha Minshull at the surgery or email firstname.lastname@example.org
Date of next meeting: TBC
District Nurse Team
The District Nurse Team are located at the Cavendish Hospital. To contact them please telephone 01298 212827
Hospice at Home
This is a new service to provide care for patients with life-limiting illnesses, who are experiencing difficulties, who wish to be supported in the comfort of their own home.
Please see the link in the Self Referral Information found at the bottom of the home page.
Dementia Support Worker
We now have a Dementia Support Worker attached to Elmwood.
For more information please see the links in the Self Referral Information
View Medical Record
You can now view parts of your GP medical record through Patient Online – this is known as enhanced access. To request access, please read through the notes in the document below and bring the form to Reception together with your ID. Please note that because you are requesting additional access, you will need to show your ID even though you may have shown it before. Request Medical Record Access
Take your own Blood Pressure
We now have a blood presure machine in reception so that you can take your own BP without the need for an appointment. Just drop in! It is situated in the "pram park". It is easy to use and the instructions are easy to follow.
Every Patient Has A Named GP
Every patient now has a named GP. This is the GP who will co-ordinate your practice-based care. Your GP's name appears on any prescription that is issued to you. You can also ask any member of the practice staff to confirm who your named GP is. This doesn't restrict which doctor you can ask to see when you make an appointment.
We value your feedback. After an appointment with us, please give your feedback via the "Friends and Family Test" on the website or by completing the slip available at the surgery. Thank you.
CQC Praise For Elmwood Medical Centre
Following the inspection by the Quality Care Commision (CQC) last October we are delighted that we have been rated as "GOOD" in all areas. To read the full report please follow the link:
Elmwood CQC Report March 2015.pdf